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ToggleQuestions are a powerful tool for gaining insight, building teamwork, and boosting innovation, and yet so many fail to ask the right questions. Many people make common mistakes that act as barriers to clear communication. Avoid these mistakes, including asking too many questions at once and not paying attention or not engaging with answers.
In this blog, we explore 10 common mistakes in asking questions and provide tips to avoid them. We will also share the strategies that help your team in mastering the art of asking questions, including how to ask open-ended questions. Learn to transform your workplace communication skills.
Understanding the 10 common mistakes in workplace questioning and how to avoid them.
Learn how asking better questions can lead to better communication, better trust, and better innovation.
Learn that deeper discussions and better decisions come from open-ended questioning.
Build confidence to ask all kinds of questions and just do it.
AITD offers training that will help teams master the art of effective questioning.
Many people fear asking questions since they feel it will seem ignorant or cause them to interrupt others in the process; sometimes, this fear can impact effective communication, foster fear, and limit employees and organisations growth. Recognising this fear is the first step toward overcoming it, thus making the overall engagement in conversations a lot easier.
Here are 10 common mistakes that must be avoided while asking questions:
Asking many questions at once may be confusing for the respondent and can get overwhelming. Break your questions into smaller pieces for better clarity.
For example, instead of asking, “What do you think about this project, and how do you feel it aligns with our goals?”
It is better to ask, “What do you think about this project?” followed by “How do you actually feel it aligns with our goals?” This way, it becomes possible to obtain a very clear response while making progress in the discussion.
If you don’t take time to listen to the questions with the answers you receive, you may miss out on learning. Always listen actively and ask for respect for the person answering and encourage the conversation.
Some statements masquerading as questions, which confuses people. For example, “Don’t you think we should change the strategy?” is more of an opinion than a question. Be sure your questions are clear and open-ended.
Ambiguous questions will give ambiguous answers. Try to ask specific and well-focused questions.
For instance, when you say, “What do you think about the situation?” It is important to answer the question with a statement, that is, “What are your thoughts on the recent changes in our policy?” This way, the given answer will be more focused.
Asking the wrong question to a person ultimately wastes time and frustrates everyone. So, prior to asking a question, think about who can answer it well.
After asking a question, give the respondent enough time to think and answer. Give some time to think, then proceed to the next question.
Repetition of the same question leads to disengagement. If you keep asking the same type of questions, your audience will get bored. Keep changing the questioning style and keep it dynamic and interesting.
Closed questions provide only a yes-or-no answer. Master the art of asking open-ended questions, which encourages deep talks.
For instance, instead of asking the question, “Did you like the presentation?” Say, “What things in the presentation did you find most engaging?”
If something strikes your curiosity in an answer, do not be afraid to ask for more. This shows your interest, but it will continue the conversation as well.
For example, should someone mention that they overcame a challenge, follow up with, “Can you tell me more about how you overcame that challenge?”
Some people fail to ask questions; the normal reason is that they are afraid of judgement. To ask a question is to be curious and want to learn. An invitation to ask a question is a growing opportunity to learn more.
Wait Time: Give more time for the thought process. Give 10-20 seconds for people to think and give their responses.
Pose, Pause, Pounce, and Bounce: Ask a question, wait; choose a participant, and keep the conversation going.
Clarifying Questions: Ask follow-up questions until you understand the statement. For example: ”Can you explain more about that?”
The 5 Whys Technique: This method, used by Toyota, digs into the root of a problem by asking “why” five times.
Suggested Read: What Is the Art of Asking Questions and Why It Matters
Did You Know?
74% of employees feel more engaged when managers ask for their input. This happens through regular questions.
Great questions are the hard work you put in while prepared, demonstrating expertise and which encourages deeper thought. Here are some strategies on how to get better at asking questions:
Prepare in Advance: If you can convey to the client, colleague, or manager that you’ve prepared and are in the context of discussion, then you will have earned their respect, and they will be more likely to share their thoughts.
Encourage Dialogue: Ask questions that make people share their thought process and not just catch up with them.
Challenge Assumptions: These questions can help find new opportunities for growth. If you don’t stretch yourselves, you will grow your mindset.
Did You Know?
A 2025 report by Gallup found something interesting. Managers who ask more questions see big improvements. They see 21% higher team productivity and 28% lower turnover rates.
The craft of asking questions is fundamental to how we communicate, coordinate, and innovate at the different organisational levels. Leaders who ask the right questions:
Allow for open discussion.
Enable the team to be aligned with one another,
Help toward problem-solving and learning,
Build a culture of curiosity and growth.
Amity Institute of Training and Development (AITD) offers advanced programs that develop critical communication skills, including the art of strategic questioning. Our training helps your team:
Identifying and avoiding common errors in asking questions.
Learn to effectively use the art of open-ended questioning and get involved in deeper discussions.
Establish a culture of listening from the topmost to the lowest level.
Engaging with AITD leads to the following organisational transformation:
Improved communication and collaboration among diverse teams and departments.
Cultivation of innovation based on team insights and creative thinking.
Improved problem-solving and decision-making processes by leveraging the art of questioning.
Cultivation of a learning culture characterised by consistent change and fostering development.
Now, get started on your organisation journey today to become an expert in the art of questioning with AITD.