Effective Conflict Management in the Workplace: Definition, Importance, Process & Strategies
In today's diverse workplace, conflicts are inevitable. Employees coming from various backgrounds, experiences, and different opinions to create a dynamic work environment.Effective conflict management plays a crucial role in maintaining a positive and productive organisational culture. It involves identifying disputes, addressing them proactively, and finding out solutions that improve understanding...
Digital Payments Driving the Growth Engine of the Digital Economy
The digital economy is the economic activity that results from billions of everyday online connections among people, businesses, devices, data, and processes. The digital economy is booming. Annual smartphone shipments have more than doubled since 2010, hitting 1.2 billion in 2023. Internet of Things (IoT) devices are projected to surge 2.5...
Changing landscape of customer experience in banks
Customer experience in banking has assumed importance, especially after the advent of digitisation and artificial intelligence (AI). In the Indian context, one of the banks that adopted customer experience as a business strategy and derived significant benefits is ICICI Bank. This article briefly narrates the journey of ICICI Bank in...
ESG Ratings and Scores A Guide to Corporate Sustainability
ESG—Environmental, Social, and Governance—has become more than just a buzzword. It’s a guiding framework for companies that want to demonstrate their commitment to sustainability, ethical practices, and responsible governance.One of the critical tools in this movement is the ESG rating, or ESG score, which helps stakeholders assess a company’s performance...
Major Corporate Frauds in the USA & India: Lessons for Businesses & Investors
“The invisible hand of the marketplace has to be balanced by emphasizing the visible hand of good governance.” Amartya Sen, Nobel Prize-Winning EconomistAbstractCorporate governance is one of the most important legislative domains of a business organisation, which has an impact on its profitability, growth, and even sustainability of business. As business...
Must-Know Corporate Frauds & Reporting Structures in India and the USA
Corporate fraud is a worldwide scenario that affects all countries and all sectors of the economy. Corporate fraud includes a wide range of illegal acts and illegitimate practices involving misrepresentation and intentional deception.The first initiative that the US government has taken was the passing of the Foreign Corrupt Practices Act...
The Ripple Effect of ESG: How Environmental, Social, and Governance Standards Shape Our Future
Picture a world where companies operate solely with profit in mind, ignoring the long-term impact of their actions. Factories spew pollution into the air without restraint, oceans fill with plastic waste, and employees work long hours in unsafe conditions. There’s no regulation, no accountability, and no thought given to the...
From Sustainability to Governance: How ESG Impacts Corporate Operations
ESG—Environmental, Social, and Governance—has emerged as a critical framework guiding companies toward responsible and sustainable operations. As ESG continues to gain prominence, organisations are finding themselves under increased scrutiny from investors, regulators, customers, and employees, all of whom are demanding higher standards in how businesses manage their environmental impact, social...
Empowering Rural West Bengal: The Role of SHGs and AITD in Fostering Women Entrepreneurship
In the vibrant landscape of rural West Bengal, a transformative journey unfolds. As the team leader of the State Rural Livelihood Mission (SRLM) project, I, along with my dedicated team at the Amity Institute of Training and Development (AITD), have witnessed firsthand the power of women's collective action in driving...
How Technology Supports Media Transformation
The media and entertainment industry faces huge challenges to adapt. Platform companies that offer media services are leading the disruption and forcing traditional media companies to either become like them or join them.Technology adoptions are costly, and consumers demand more. It is a race to diversify beyond traditional and existing...
The Rise of Monoclonal Antibodies in Biopharmaceuticals
IntroductionSince the approval of muromonab-CD3 (trade name Orthoclone OKT3, marketed by Janssen-Cilag) for the prevention of kidney-transplant rejection in 1986, therapeutic MAbs have grown to become the dominant product class within the biopharmaceutical market. The rate of approvals and marketing has grown exponentially, and in 2019, global sales revenue for...
Media and Youth: Insights for Businesses to Drive Engagement
Approximately one-third of the world’s population is made up of 2 billion young people under 18. They make up half the population in the least developed nations and less than a quarter in the most industrialised ones. Their challenges range from basic survival to discrimination and exploitation. Moreover, there are myriad...