Amity Institute of Training & Development’s (AITD) course identifies what problem-solving techniques are and problem-handling approaches and makes participants adept at guiding teams through each problem-solving phase. The course continues on to discuss the factors that affect problem solving and emphasizes efficient methods for finding solutions so that participants leave with skills that they can apply in practical scenarios.
- Understand the 7 problem-solving steps and how each one should be applied to actual challenges.
- Explore 7 techniques in problem solving, as well as understanding what approach should be chosen based on a specific problem type.
- Understand what problem-solving team is and how importance it plays in getting good solutions
- Develop the art of handling problems, which will include being able to help facilitate group discussion, to encourage everyone in a group to be active in participation.
- Identify factors that influence problem solving, such as group dynamics, communication barriers, and decision-making biases.
The Facilitative Problem-Solving Program is composed of interactive learning modules, practical exercises, and case studies put together to give the trainees a hands-on approach to problem solving. The programme covers all phases in problem solving, from the identification of a problem to its solution implementation and, as such, offers trainees the opportunity to experience facilitative methods and techniques in a supportive environment.
The Program Covers:
Understanding the Problem-Solving Process: A broad overview of the 7 steps of problem-solving, from identifying a problem to analysing root causes, generating solutions, and beyond.
Problem-Solving Techniques: A module teaching 7 Problem-Solving Techniques provides hands-on approaches to difficult problems and sound decision-making.
Forming a Problem-Solving Team: A training gives an understanding of what a problem-solving team is all about and guides teams on carrying out team-based approaches to problems.
Effective Problem Handling: Strategies to handle conflicts, foster involvement, and lead the team through each problem-solving stage effectively.
Factors Influencing Problem Solving: Determining and overcoming common obstacles that affect decision-making and problem-solving effectiveness.
What You'll Learn?
- Master the 7 steps of Problem-Solving and learn how to apply this structured approach to various challenges.
- Knowledge acquisition of 7 techniques of problem-solving and understanding which technique may suit with which type of problems
- Understand role and team dynamics of the Problem-Solving team and how a team member can create a collaborating environment.
- Develop problem-handling skill, learn to facilitate an open group discussion and the resolution of conflicts constructively
- Recognize factors of problem solving and learn methods on which factors can be modified or controlled for better results
Program Benefits for Your Organisation
The Facilitative Problem-Solving Program has many benefits and enables trainees to be able and confident facilitators who should lead teams toward meaningful solutions:
- Raised Problem-Solving Skills: Trainees learn a solution to a problem step-by-step, which enables them to tackle problems with confidence.
- Improved Team Collaboration: This helps participants understand the meaning of the problem-solving team and practice facilitating techniques that foster a team's collaborative team environment.
- Effective Communication and Conflict Resolution: The participants learn the skills for problem handling in such a way that it ensures that the discussions are constructive and the solution is appropriate.
- Practical Tools and Techniques: This programme introduces the participants to practical problem-solving techniques and tools that can be applied in their roles right away.
- Ability to Adapt to Different Situations: It helps understand the factors affecting problem-solving, and by doing so, the participant can mould his approach to suit any situation, and the outcomes will be fruitful.
