Amity Institute Of Training & Development

GLOBAL TRENDS IN DIGITAL TRANSFORMATION

A Conversation with Mr. Kalidas Ghose

The rise of FinTech companies and solutions over the past couple of years has led to a dynamic and transformed financial services landscape. Changing consumer expectations, cutthroat competition, increasing regulatory complexity, the pressure to streamline operations, and other factors are driving the push for reinvention and innovation ushering in a new era of digitally enabled systems to quickly and seamlessly integrate with new platforms and applications. Amidst digital turbulence, transformation is the key to survive, sustain, and be future-ready. The digital transformation journey can be challenging for companies. While some organizations have digital transformation strategies at the forefront, others will need considerable foresight and planning.

To discuss how digital technologies are revolutionizing the world making it imperative for organizations to embrace change, evolve and transform, we have invited Mr. Kalidas Ghose, Vice Chairman & CEO at Vietnam Prosperity Bank Finance Company, Ltd. (FE CREDIT) to our Leadership Studio for his valuable insights.

About: Mr. Kalidas Ghose:

Mr. Kalidas Ghose is currently Vice Chairman and CEO of FE Credit, largest consumer finance company in Vietnam, and a subsidiary of Vietnam Prosperity Bank (VP Bank). FE Credit has served more than 10M customers to achieve 53% market share, with over $2.7B in receivables and $1B in annual revenues.

He is a retail banking and consumer finance veteran with 25+ years of experience in global financial institutions across multiple geographies. Ever since his inception as head of the consumer finance unit at VP bank, he had led the journey to build one of the largest consumer finance businesses in ASEAN region.

He led the digital transformation since early 2018, aimed at digitizing every function from front-end customer touchpoints to back-office processes and people management. He is strongly reputed for building a highly motivated management team of world-class leaders, who have delivered superior business results in one of the fastest growing markets in the world. In July 2019, he was honoured with “CEO of the Year” award from Asia Pacific Customer Service Consortium, as a testimony of his vision and leadership in building the organization with strong customer loyalty, brand image and a sustainable financial performance with customer centric culture.

Prior to joining Vietnam Prosperity Bank, he had worked with Citigroup as CEO of CitiFinancial Corporation Philippines, led the Retail Banking and Wealth Management (Indochina) for ANZ Bank, and was the first CEO of Prudential Vietnam Finance Company Ltd. Mr. Kalidas has an MBA from XLRI and a graduate degree in mechanical engineering from Jadavpur University.

Click below to watch the recorded conversation.

 

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Credits:

Moderated by Ashish Sahu

 

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