Objective

In the current scenario the banking industry is facing unprecedented challenges and threats. On the other hand, the growth rate of financial services has been expanding through new opportunities arising out of accelerated application of digital technologies. Financial institutions are competing furiously and are capitalizing on these opportunities through efficiency and effectiveness. The role of Branch Managers is becoming very crucial for ensuring the success of the bank. The cutting-edge program is designed to ensure a comprehensive learning opportunity for branch managers and prepare them for driving efficiency and effectiveness in their branches.

Participant Outcome

• Have Focused approach for enhancing customer value
• Develop high service quality standards and customer-oriented culture in bank branches
• Design business plans and strategies conducive for business growth with available resources
• Develop sound strategies for Retail lending
• Credit monitoring and NPA management
• Performance management and team excellence

Milestones

• Operational excellence in branches
• Significant enhancement in branch productivity standards
• Design business plans and strategies conducive for business growth with available resources